technology & service solutions, LLC 

 

 

  


Asset Management -
Warranty Management  


Although not intentional, many business fail to comply with software licensing requirements. In reality most decision makers have little or no time to compile and maintain a precise schema of the hardware and software assets within their organization. This scenario can create challenges and unanticipated expense when upgrading to a new operating platform or office wide applications. For a one time fee, our asset management compiles a complete component level itemization of PC and server hardware as well as license information for each server and workstation.  This process establishes centralized access to the entire enterprise to insure all systems meet minimum hardware and software requirements prior to network wide  deployment.


The daily routines and assigned responsibilities are enough to keep most staff very busy.  Adding the collateral task of software license management can be a burden to say in the least. We often encounter the customer’s preferred  software filing method is a large box in the storage room filled with years of media, licenses, and manuals. This quick fix may save time on the front end but creates a challenge when software or license information is needed for corrective or complete re-installations. The confusion when retrieving software from the big box often lead to incorrect license usage during re-installation and ultimately license violations.  

Additional challenges can come into play during warranty management. Although your office may catalogue documentation in a way to allow for rapid retrieval, years of receipts quickly pile up and warranty materials are often archived long before the warranty expiration. Great improvements in computer reliability have evolved, unfortunately device failures such as power supplies and hard drives, are not uncommon. These failures often occur years after the original purchase but during the warrantee coverage period. The average mid size business loses thousands of dollars over the coarse of a few years simply due to mismanagement of warranty coverage.

There is a better solution to minimize the time and expense of managing both software licenses and hardware inventory throughout your network. We provide advance license and hardware inventory management solutions that remove the reliance on printed material. From a central web based console all license information, installation keys and component specifications can be immediately retrieved for the entire network.  The user friendly interface allows for reports to easily be generated and customized based on operating systems, processor speeds, and a multitude of criteria you select.  You can view single workstation information, entire departments, or the entire office network. If your business maintains several locations, the web based interface also allows access to the remote locations as well.

Benefits at a glance 

  • Centralized application and software license information for entire company
  • Original license keys used for installation and registration are included on reports
  • System manufacturer, model and hardware information is catalogued down to the component level of each PC and server
  • System board, chipset, and memory configuration is itemized
  • Hardware and software changes are automatically updated daily to a central web based console
  • Provides success and failed security and Windows update details

This information is just a small overview of the capabilities of our asset management service. This service is offered as a optional component to our service agreement offerings or can be configured as a stand alone management solution for your organization.

 

 
 
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